Delivery Information

At Felicity, we want to ensure you have the best possible delivery experience! Therefore we've a range of delivery options available to you!

We use weight and dimensions or parcels to automatically give you the latest and most up to date price for shipping, meaning you know you'll always not be paying too much for your postage!

Here's a complete breakdown of our delivery options:

Standard Delivery (3 - 5 Working Days)

  • This option is available on all items.
  • Orders will be delivered by Royal Mail or Hermes. Tracking numbers will be provided for all orders.
  • A signature is required.
  • £4.00 flat fee.

​Next Working Day Delivery

  • Guaranteed next day if you order before 1pm Monday - Thursday. We cannot guarantee a Saturday Delivery if ordered Friday.
  • Parcels will be sent with Royal Mail Special Delivery by 1pmWe will provide tracking information when we dispatch to you.
  • We deliver Monday - Friday, orders placed after the cut off time Friday, as well as Saturday and Sunday will not be dispatched till the Monday.
  • A signature will be required on delivery.​
  • Prices for Next Day delivery start from £7.46 - this will be calculated at checkout.

​Free Next Working Day Delivery

  • The Free Service is the same as our Next Day Delivery mentioned above.
  • We will provide you with Free Next Day delivery for all high value jewellery items.
  • A signature will be required.

Free Economy Delivery for £60+ Orders (NEW!)

  • ​This free option is available for orders with a value of £60 or more.
  • You can expect your order in between 5 - 7 working days (however we're normally much faster!)
  • A signature is required. 

Clogau Gold Orders (Free Next Day)

  • Clogau Gold products are listed and sold directly from Clogau Gold's warehouse. They handle your payment, order and delivery.
  • They offer Free Next Day delivery on all products.
  • Your order will be sent same day if you order before 4pm.