Terms & Conditions

1  Acceptance for The Use Of Felicity Jewellers and Accessories

Felicity Jewellers and Accessories is the online trading name of Felicity Jewellers Ltd - all references in this document to the website will be stated as Felicity Jewellers and Accessories

Your access to and use of the Felicity Jewellers and Accessories website is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using this Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


2  Credit card details

Your Payment card details are processed by our payments provider, PayPal. We will never ask for your card details by email or on this website. 

PayPal provide our online payments and you don't need a PayPal account to pay using our website. See PayPal's Terms and Conditions on their own website.


3  Advice

The contents of Felicity Jewellers and Accessories website do not constitute advice and should not be relied upon in making or refraining from making, any decision.


4  Change of Use

Felicity Jewellers Ltd reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that 
Felicity Jewellers Ltd shall not be liable to you for any such change or removal and.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4.3 change or remove some items sold in store from the site. or exclusively sell items only online. 


5  Links to Third Party Websites

The Felicity Jewellers and Accessories website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Felicity Jewellers Ltd are not responsible for the content or availability of any such sites.


6 Placing an Order

All orders will be handled by Felicity Jewellers Ltd. We aim to dispatch items in accordance with our Delivery Timescales and Cut off times, which can be found by clicking here.

By placing an order with us, we will dispatch your order to the Shipping Address you provide on our website, and we have any issues with regard to the location of such an address, we will get in touch with the contact details you provide during the ordering process.

All orders are dispatched by Royal Mail, and almost all of our items (all high value) are dispatched using a recorded or tracked service, requiring a signature. If a signature is confirmed at the address given during the ordering process, then the order has confirmed to be delivered, and a loss claim can not be made to Felicity Jewellers Ltd.

By placing an order, you agree to and accept our Terms and Conditions and our Privacy Policy, which can be found by clicking here.


7 Problems with an Order

All orders are protected by our returns policy - if you have any issues with your order, please refer to that policy here.

We require all customers to contact us regarding a problem, and those details are on our contact page.


8  Copyright

6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Felicity Jewellers Ltd or otherwise used by Felicity Jewellers Ltd as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. 
6.3 Unauthorised access to this website can be traced and if necessary, appropriate legal action will be take to protect
Felicity Jewellers Ltd property.


Last Updated: 23/07/2016

Site Version 2.0.1